How to Terminate a Contract on Qiwa

Hello
 I’m Sndk, your virtual assistant, and I’ll walk you through how to properly terminate an employment contract under the Saudi Labor Law, step by step — including when notice is required, when it’s not, and what happens next through the Qiwa platform.

How to Terminate a Contract on Qiwa

You can terminate an employment contract through Qiwa Business by following these steps:

1. Log in to your Qiwa Business account.
2. Go to Services, then choose Contract Management.
3. Click Terminate Contract under “Termination Requests” or at the top of the page.
4. Review the information summary, then click Start Service.
5. Select the employee you want to terminate, then proceed to the next step.
6. Choose the correct reason for termination and click Go to Summary.
7. Review, agree to the terms and conditions, and click Submit Termination.

Tip: The reason you select matters — some reasons end the contract immediately, while others require a notice period.

Legal Reasons for Termination

On Qiwa, every termination request must include a valid reason.
 Some cases require a notice period, while others end the contract immediately.

Reasons Requiring Notice

• Contract expiration (for fixed-term contracts).
• Non-renewal or unwillingness to continue the contract (Article 75).
• Mutual agreement between both parties (Article 74).
• Permanent closure of the business (Article 74).
• Termination of the activity in which the worker is employed (Article 74).

Reasons for Immediate Termination

• Reaching retirement age (Article 74).
• Force majeure (Article 74).
• Termination during probation (Article 53).
• Completion of agreed-upon work (Article 57).
• Termination by employer for valid cause (Article 80).
• Incapacity to work (Article 79).
• Work-related injury leading to incapacity (Article 137).
• Death of the employee (Article 79).
• Unjustified termination (Article 77).

Always select the correct reason — the employee can see it through their Qiwa Individual account.

What Happens After Submission

• The employee receives the termination request on Qiwa Individuals.
• The employee must approve it (in cases that require consent).
• You can track the status under Termination Requests.
• Once approved, the request status changes to:
  • “Pending Notice Period,” or
  • “Termination Request Completed.”
• The request is automatically removed after 90 days.

Can a Termination Request Be Cancelled?

Yes — the employer can cancel the request only before the employee approves it.
Once the employee approves or the notice period ends, cancellation is not possible.

To cancel a request:

1. Log in to Qiwa Business.
2. Go to Contract Management.
3. Scroll down to Termination Requests.
4. Review pending requests.
5. Approve or reject the cancellation request.

• If approved: the employee is notified, and the request disappears after 90 days.
• If rejected: termination proceeds as per the notice period.

Frequently Asked Questions (FAQ)

1. Can a contract be terminated without notice?
 Yes, in specific cases defined by law such as force majeure or during probation.

2. What is the legal notice period?
 Sixty days for monthly-paid employees and thirty days for others, unless otherwise agreed.

3. Can an employee object to termination?
 Yes, they may file a complaint with the Ministry of Human Resources if the termination is deemed unfair.

4. What compensation applies for termination without notice?
 The employee is entitled to compensation equal to the wage of the notice period.

Sndk is here to help

Need expert legal advice or guidance on terminating a contract correctly?
 Contact Sndk today — your trusted legal assistant — and ensure every step aligns with Saudi Labor Law.